What Is it?
The Skills Framework (SFw) is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning, and takes reference from the Industry Manpower Plans (IMPs) where available.
Jointly developed by SkillsFuture Singapore (SSG), Workforce Singapore (WSG), and the Singapore Tourism Board (STB), together with industry associations, training providers, organisations and unions, the Skills Framework for Tourism provides useful information on:
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Sector information;
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Career pathways;
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Occupations and job roles;
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Existing and emerging skills; and
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Training programmes for skills upgrading and mastery.
Who Is It For?
Individuals who wish to join or progress within the Tourism sector, to assess their career interest, identify relevant training programmes to upgrade their skills and prepare for the desired job roles.
Employers will be able to recognise these skills and invest in training their employees for career development and skills upgrading.
Training can gain insights on sector trends, existing and emerging skills that are in demand, and design programmes to address the industry needs accordingly.
How Does It Work?
The SFw for Tourism contains information on trends, career pathways, occupations, job roles, skills and competencies and training programmes.
(i) Sector Information
This section provides information on the SFw for Tourism, including information on trends and workforce profiles in the sector.
Click here (PDF, 14.17 MB) to download the Guide to Occupations and Skills for the Skills Framework for Tourism.
(ii) Career Pathways
The Career Pathways show the possible options for vertical and lateral progression for advancement and growth. Five (5) tracks have been identified (i) Business Development, Sales, Sponsorships and Marketing, (ii) Attractions Management and Operations, (iii) Event Management and Operations, (iv) Venue Management and Operations and (v) Travel Management and Operations, which encompass 69 job roles.
Click the following link to download the Career Pathways for the Tourism sector. [PDF (PDF, 967.66 KB) / Word (DOCX, 342.05 KB)]
(iii) Skills Map
The Skills Maps covers a total of 69 job roles, critical work functions, key tasks and skills and competencies aligned to the five tracks.
(a) View the Occupations/Job Roles under the SFw for Tourism
Click on the tracks listed below to download the Skills Map for each track.
Business Development, Sales, Sponsorships and Marketing
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Assistant Marketing Executive [PDF (PDF, 206.35 KB)/ Word (DOCX, 25.85 KB)]
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Assistant Sponsorship Executive [PDF (PDF, 35.82 KB)/ Word (DOCX, 25.01 KB)]
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Marketing Executive [PDF (PDF, 207.65 KB)/ Word (DOCX, 26.17 KB)]
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Sponsorship Executive [PDF (PDF, 36.64 KB)/ Word (DOCX, 25.34 KB)]
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Sales Executive/Travel Consultant (Sales) [PDF (PDF, 208.59 KB)/ Word (DOCX, 26.34 KB)]
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Marketing Manager [PDF (PDF, 209.92 KB)/ Word (DOCX, 27.19 KB)]
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Sponsorship Manager [PDF (PDF, 37.15 KB)/ Word (DOCX, 26.43 KB)]
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Business Development Manager [PDF (PDF, 209.51 KB)/ Word (DOCX, 26.37 KB)]
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Sales Manager [PDF (PDF, 40.95 KB)/ Word (DOCX, 27.05 KB)]
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Marketing Director [PDF (PDF, 39.69 KB)/ Word (DOCX, 28.65 KB)]
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Sponsorship Director [PDF (PDF, 37.31 KB)/ Word (DOCX, 26.48 KB)]
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Business Development Director [PDF (PDF, 39.55 KB)/ Word (DOCX, 26.66 KB)]
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Sales Director [PDF (PDF, 39.98 KB)/ Word (DOCX, 26.83 KB)]
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Chief Executive Officer/Managing Director/General Manager [PDF (PDF, 39.9 KB)/ Word (DOCX, 26.65 KB)]
Attractions Management and Operations
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Operations Crew [PDF (PDF, 205.08 KB)/ Word (DOCX, 25.59 KB)]
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Admission and Ticketing Crew [PDF (PDF, 38.47 KB)/ Word (DOCX, 26.89 KB)]
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Membership Crew [PDF (PDF, 36.59 KB)/ Word (DOCX, 25.97 KB)]
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Guest Service Crew [PDF (PDF, 206.07 KB)/ Word (DOCX, 25.42 KB)]
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Guide [PDF (PDF, 37.11 KB)/ Word (DOCX, 25.92 KB)]
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Assistant Content and Experience Development Executive/Assistant Curator [PDF (PDF, 37.72 KB)/ Word (DOCX, 26.32 KB)]
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Assistant Education and Programmes Executive [PDF (PDF, 206.03 KB)/ Word (DOCX, 25.57 KB)]
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Assistant Keeper/Assistant Aquarist [PDF (PDF, 207.56 KB)/ Word (DOCX, 25.91 KB)]
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Assistant Horticulturist [PDF (PDF, 36.49 KB)/ Word (DOCX, 25.69 KB)]
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Attractions Operations Supervisor/Attractions Operations Executive [PDF (PDF, 39.34 KB)/ Word (DOCX, 27.11 KB)]
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Content and Experience Development Executive/Curator [PDF (PDF, 39.66 KB)/ Word (DOCX, 27.13 KB)]
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Education and Programmes Executive [PDF (PDF, 37.85 KB)/ Word (DOCX, 26.06 KB)]
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Keeper/Aquarist [PDF (PDF, 208.26 KB)/ Word (DOCX, 25.97 KB)]
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Horticulturist [PDF (PDF, 37.05 KB)/ Word (DOCX, 26.07 KB)]
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Attractions Operations Manager [PDF (PDF, 40.12 KB)/ Word (DOCX, 27.78 KB)]
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Head of Content and Experience Development/Senior Curator [PDF (PDF, 40.2 KB)/ Word (DOCX, 27.27 KB)]
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Head of Education and Programmes [PDF (PDF, 39.76 KB)/ Word (DOCX, 26.71 KB)]
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Head Keeper/Head Aquarist [PDF (PDF, 39.5 KB)/ Word (DOCX, 27.12 KB)]
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Head Horticulturist [PDF (PDF, 37.61 KB)/ Word (DOCX, 26.05 KB)]
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Attractions Operations Director [PDF (PDF, 40.03 KB)/ Word (DOCX, 27.55 KB)]
Event Management and Operations
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Assistant Research Executive [PDF (PDF, 36.43 KB)/ Word (DOCX, 25.5 KB)]
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Assistant Event Executive/Assistant Project Executive [PDF (PDF, 17.34 KB)/ Word (DOCX, 11.16 KB)]
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Assistant Event Operations Executive [PDF (PDF, 38.58 KB)/ Word (DOCX, 26.68 KB)]
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Research Executive [PDF (PDF, 37.18 KB)/ Word (DOCX, 25.99 KB)]
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Event Executive/Project Executive [PDF (PDF, 37.36 KB)/ Word (DOCX, 25.85 KB)]
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Event Operations Executive [PDF (PDF, 39.04 KB)/ Word (DOCX, 27.07 KB)]
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Exhibition Producer/Conference Producer/Meeting Planner [PDF (PDF, 39.23 KB)/ Word (DOCX, 26.85 KB)]
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Event Manager/Project Manager [PDF (PDF, 212.57 KB)/ Word (DOCX, 26.49 KB)]
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Event Operations Manager [PDF (PDF, 39.55 KB)/ Word (DOCX, 27.34 KB)]
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Exhibition Director/Conference Director/Meeting Director [PDF (PDF, 39.54 KB)/ Word (DOCX, 27.05 KB)]
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Project Director [PDF (PDF, 39.11 KB)/ Word (DOCX, 26.89 KB)]
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Event Operations Director [PDF (PDF, 40.08 KB)/ Word (DOCX, 27.39 KB)]
Venue Management and Operations
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Assistant Event Services Executive [PDF (PDF, 36.83 KB)/ Word (DOCX, 25.96 KB)]
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Assistant Venue Operations Executive [PDF (PDF, 37.25 KB)/ Word (DOCX, 26.32 KB)]
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Event Services Executive [PDF (PDF, 37.47 KB)/ Word (DOCX, 26.44 KB)]
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Venue Operations Executive [PDF (PDF, 37.66 KB)/ Word (DOCX, 26.62 KB)]
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Event Services Manager [PDF (PDF, 39.36 KB)/ Word (DOCX, 27 KB)]
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Venue Operations Manager [PDF (PDF, 38.85 KB)/ Word (DOCX, 26.77 KB)]
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Event Services Director [PDF (PDF, 37.85 KB)/ Word (DOCX, 26.58 KB)]
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Venue Operations Director [PDF (PDF, 39.41 KB)/ Word (DOCX, 26.96 KB)]
Travel Management and Operations
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Assistant Customer Support Executive/Assistant Travel Consultant (Customer Support) [PDF (PDF, 36.63 KB)/ Word (DOCX, 25.33 KB)]
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Assistant Coordination and Reservations Executive [PDF (PDF, 36.25 KB)/ Word (DOCX, 25.25 KB)]
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Assistant Product and Experience Development Executive [PDF (PDF, 36.88 KB)/ Word (DOCX, 25.56 KB)]
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Tour Leader [PDF (PDF, 35.82 KB)/ Word (DOCX, 25.54 KB)]
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Tourist Guide [PDF (PDF, 36.02 KB) / Word (DOCX, 37.38 KB)]
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Travel Account Executive [PDF (PDF, 36.95 KB)/ Word (DOCX, 25.59 KB)]
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Customer Support Executive/Travel Consultant (Customer Support) [PDF (PDF, 37.02 KB)/ Word (DOCX, 25.32 KB)]
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Coordination and Reservations Executive [PDF (PDF, 36.92 KB)/ Word (DOCX, 25.38 KB)]
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Product and Experience Development Executive [PDF (PDF, 37.4 KB)/ Word (DOCX, 25.86 KB)]
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Travel Account Manager [PDF (PDF, 37.61 KB)/ Word (DOCX, 26.18 KB)]
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Travel Operations Manager [PDF (PDF, 38.86 KB)/ Word (DOCX, 28.34 KB)]
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Product and Experience Development Manager [PDF (PDF, 39.27 KB)/ Word (DOCX, 28.29 KB)]
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Travel Account Director [PDF (PDF, 37.89 KB)/ Word (DOCX, 26.23 KB)]
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Travel Operations Director [PDF (PDF, 37.13 KB)/ Word (DOCX, 26.68 KB)]
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Product and Experience Development Director [PDF (PDF, 37.97 KB)/ Word (DOCX, 26.16 KB)]
(iv) Skills and Competencies
The Skills and Competencies identified for each of the job roles fall under two broad classifications: (i) Technical Skills and Competencies, and (ii) Critical Core Skills (previously known as Generic Skills and Competencies).
(a) View the Technical Skills and Competencies for the SFw for Tourism
Technical Skills and Competencies comprise occupation/job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.
Click the following link to download the Overview of Technical Skills and Competencies for the SFw for Tourism. [PDF (PDF, 1.21 MB) / Word (DOCX, 461.2 KB)]
Click here (ZIP, 3.35 MB) to download all Technical Skills and Competencies for the SFw for Tourism.
Attractions Operations
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Animal Conditioning and Enrichment [PDF (PDF, 60.28 KB)/ Word (DOCX, 41.43 KB)]
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Animal Habitat Management [PDF (PDF, 60.96 KB)/ Word (DOCX, 41.45 KB)]
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Animal Husbandry and Nutrition [PDF (PDF, 60.85 KB)/ Word (DOCX, 41.98 KB)]
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Animal Transaction [PDF (PDF, 60.36 KB)/ Word (DOCX, 41.02 KB)]
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Attractions Guest Relations Management [PDF (PDF, 59.98 KB)/ Word (DOCX, 40.26 KB)]
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Attractions Membership, Admission and Ticketing Management [PDF (PDF, 59.98 KB)/ Word (DOCX, 39.91 KB)]
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Attractions Programme Development [PDF (PDF, 59.98 KB)/ Word (DOCX, 40.63 KB)]
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Attractions Ride and Equipment Maintenance [PDF (PDF, 61.29 KB)/ Word (DOCX, 40.44 KB)]
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Attractions Transportation Operations [PDF (PDF, 59.49 KB)/ Word (DOCX, 39.96 KB)]
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Horticulture Management [PDF (PDF, 60 KB)/ Word (DOCX, 40.7 KB)]
Business Development, Sales and Marketing
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Brand Campaign Management [PDF (PDF, 61.83 KB)/ Word (DOCX, 42.37 KB)]
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Brand Guideline Development [PDF (PDF, 61.81 KB)/ Word (DOCX, 42.26 KB)]
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Brand Portfolio Management [PDF (PDF, 61.42 KB)/ Word (DOCX, 42.28 KB)]
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Business Opportunities Development [PDF (PDF, 60.01 KB)/ Word (DOCX, 40.17 KB)]
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Customer Acquisition Management [PDF (PDF, 60.91 KB)/ Word (DOCX, 41.82 KB)]
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Customer Behaviour Analysis [PDF (PDF, 60.84 KB)/ Word (DOCX, 41.71 KB)]
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Customer Loyalty and Retention Strategy Formulation [PDF (PDF, 60.52 KB)/ Word (DOCX, 41.56 KB)]
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Demand Analysis [PDF (PDF, 60.4 KB)/ Word (DOCX, 40.91 KB)]
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Digital Marketing [PDF (PDF, 62.56 KB)/ Word (DOCX, 44.17 KB)]
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E-Commerce Campaign Management [PDF (PDF, 61.62 KB)/ Word (DOCX, 42.4 KB)]
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Market Research [PDF (PDF, 61.49 KB)/ Word (DOCX, 41.49 KB)]
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Marketing Campaign Management [PDF (PDF, 61.85 KB)/ Word (DOCX, 41.87 KB)]
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Marketing Communications Plan Development [PDF (PDF, 61.76 KB)/ Word (DOCX, 41.61 KB)]
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Media Platforms Management [PDF (PDF, 57.91 KB)/ Word (DOCX, 39.85 KB)]
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Media Strategy Development [PDF (PDF, 61.8 KB)/ Word (DOCX, 41.16 KB)]
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Sales Closure [PDF (PDF, 60.97 KB)/ Word (DOCX, 41.56 KB)]
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Sales Target Management [PDF (PDF, 60.85 KB)/ Word (DOCX, 42.23 KB)]
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Social Media Management [PDF (PDF, 62.59 KB)/ Word (DOCX, 43.06 KB)]
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Visual Collaterals Production [PDF (PDF, 61.1 KB)/ Word (DOCX, 41.94 KB)]
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Website Design [PDF (PDF, 60.99 KB)/ Word (DOCX, 40.4 KB)]
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Website Performance Management [PDF (PDF, 60.79 KB)/ Word (DOCX, 42.08 KB)]
Business Management
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Budgeting [PDF (PDF, 71.34 KB)/ Word (DOCX, 43.41 KB)]
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Business Data Analysis [PDF (PDF, 74.63 KB)/ Word (DOCX, 46.01 KB)]
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Business Negotiation [PDF (PDF, 59.68 KB)/ Word (DOCX, 40.64 KB)]
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Business Performance Management [PDF (PDF, 62.53 KB)/ Word (DOCX, 40.92 KB)]
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Business Planning [PDF (PDF, 61.61 KB)/ Word (DOCX, 39.88 KB)]
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Content Writing and Editing [PDF (PDF, 70.44 KB)/ Word (DOCX, 44.71 KB)]
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Continuous Improvement Management [PDF (PDF, 63.21 KB)/ Word (DOCX, 41.71 KB)]
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Contract Development and Management [PDF (PDF, 60.18 KB)/ Word (DOCX, 40.34 KB)]
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Corporate Governance [PDF (PDF, 61.41 KB)/ Word (DOCX, 42.05 KB)]
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Customer Relationship Management [PDF (PDF, 71.24 KB)/ Word (DOCX, 50.22 KB)]
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Data Mining and Modelling [PDF (PDF, 59.66 KB)/ Word (DOCX, 40.09 KB)]
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Design Concepts Generation [PDF (PDF, 60.93 KB)/ Word (DOCX, 41.95 KB)]
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Financial Planning and Analysis [PDF (PDF, 69.89 KB)/ Word (DOCX, 43.99 KB)]
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Financial Management [PDF (PDF, 61.38 KB)/ Word (DOCX, 40.79 KB)]
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Infographics and Data Visualisation [PDF (PDF, 64.77 KB)/ Word (DOCX, 42.46 KB)]
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Innovation Management [PDF (PDF, 72.46 KB)/ Word (DOCX, 45.28 KB)]
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Intellectual Property Management [PDF (PDF, 60.96 KB)/ Word (DOCX, 40.13 KB)]
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Merchandise Buying [PDF (PDF, 59.87 KB)/ Word (DOCX, 40.16 KB)]
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Merchandise Performance Analysis [PDF (PDF, 59.86 KB)/ Word (DOCX, 40.06 KB)]
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Networking [PDF (PDF, 61.95 KB)/ Word (DOCX, 40.22 KB)]
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Organisational Vision, Mission and Values Formulation [PDF (PDF, 61.37 KB)/ Word (DOCX, 40.89 KB)]
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Productivity Improvement [PDF (PDF, 61.73 KB)/ Word (DOCX, 41.07 KB)]
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Proposal Writing [PDF (PDF, 58.63 KB)/ Word (DOCX, 40.09 KB)]
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Resource Management [PDF (PDF, 60.81 KB)/ Word (DOCX, 41.67 KB)]
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Service Excellence [PDF (PDF, 62.71 KB)/ Word (DOCX, 42.52 KB)]
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Sponsorship Management [PDF (PDF, 61.72 KB)/ Word (DOCX, 40.67 KB)]
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Stakeholder Management [PDF (PDF, 64.33 KB)/ Word (DOCX, 42.1 KB)]
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Strategy Implementation [PDF (PDF, 59.13 KB)/ Word (DOCX, 40.08 KB)]
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Strategy Planning [PDF (PDF, 70.68 KB)/ Word (DOCX, 44.14 KB)]
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Systems Thinking Application [PDF (PDF, 61.53 KB)/ Word (DOCX, 40.83 KB)]
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Tourism and Economic Development [PDF (PDF, 19.23 KB)/ Word (DOCX, 24.44 KB)]
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Vendor Management [PDF (PDF, 62.65 KB)/ Word (DOCX, 41.24 KB)]
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Workplace Safety and Health Performance Management [PDF (PDF, 62.18 KB)/ Word (DOCX, 40.74 KB)]
Enterprise Risk Management
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Accident and Incident Response Management [PDF (PDF, 61.77 KB)/ Word (DOCX, 41 KB)]
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Business Continuity Planning [PDF (PDF, 77.2 KB)/ Word (DOCX, 42.73 KB)]
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Crowd Control and Planning [PDF (PDF, 60.96 KB)/ Word (DOCX, 41.38 KB)]
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Risk Management and Administration [PDF (PDF, 62.12 KB)/ Word (DOCX, 41.38 KB)]
Human Resource Management
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Change Management [PDF (PDF, 68.17 KB)/ Word (DOCX, 42.79 KB)]
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Employee and Labour Relations [PDF (PDF, 60.21 KB)/ Word (DOCX, 41.37 KB)]
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Learning and Development [PDF (PDF, 65.88 KB)/ Word (DOCX, 42.25 KB)]
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Manpower Planning [PDF (PDF, 60.68 KB)/ Word (DOCX, 40.19 KB)]
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Succession Planning [PDF (PDF, 60.05 KB)/ Word (DOCX, 39.88 KB)]
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Volunteer Management [PDF (PDF, 60.01 KB)/ Word (DOCX, 40.16 KB)]
Infocomm Technology Management
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Internet of Things Management [PDF (PDF, 61.07 KB)/ Word (DOCX, 40.67 KB)]
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Knowledge Management [PDF (PDF, 61.28 KB)/ Word (DOCX, 42.96 KB)]
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Technology Application [PDF (PDF, 59.83 KB)/ Word (DOCX, 41.5 KB)]
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Technology Scanning [PDF (PDF, 19.53 KB)/ Word (DOCX, 24.13 KB)]
Meetings, Incentives, Conferences and Exhibitions (MICE) Operations
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Delegate and Participant Management [PDF (PDF, 61.8 KB)/ Word (DOCX, 42.14 KB)]
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Events Planning and Management [PDF (PDF, 61.77 KB)/ Word (DOCX, 41.1 KB)]
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Meetings, Incentives, Conferences and Exhibitions (MICE) Equipment Management and Venue Management [PDF (PDF, 62 KB)/ Word (DOCX, 42.01 KB)]
Product Development, Content and Experience Management
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Attractions Content and Experience Development and Delivery [PDF (PDF, 60.26 KB)/ Word (DOCX, 40.9 KB)]
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Meetings, Incentives, Conferences and Exhibitions (MICE) Content and Experience Development Delivery [PDF (PDF, 63.07 KB)/ Word (DOCX, 44.17 KB)]
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Product, Content and Experience Performance Management [PDF (PDF, 61.49 KB)/ Word (DOCX, 42.03 KB)]
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Tour and Travel Services Product and Experience Development and Delivery [PDF (PDF, 61 KB)/ Word (DOCX, 41.6 KB)]
Project Management
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Project Administration [PDF (PDF, 59.65 KB)/ Word (DOCX, 39.67 KB)]
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Project Feasibility Assessment [PDF (PDF, 61.82 KB)/ Word (DOCX, 41.07 KB)]
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Project Management [PDF (PDF, 62.19 KB)/ Word (DOCX, 41.52 KB)]
Tour and Travel Services Operations
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Tour and Travel Coordination, Ticketing and Reservations Management [PDF (PDF, 61.14 KB)/ Word (DOCX, 40.84 KB)]
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Tour Guide Operations [PDF (PDF, 59.52 KB)/ Word (DOCX, 39.9 KB)]
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Tour Leading Operations [PDF (PDF, 59.36 KB) / Word (DOCX, 42.53 KB)]
(b) View the Critical Core Skills (previously known as Generic Skills and Competencies) for the SFw for Tourism
Each job role in every Skills Framework developed has Generic Skills and Competencies (GSCs) identified. The GSCs are employability/transferable skills and competencies.
An industry review of the GSCs was conducted in 2019, culminating in the creation of the Critical Core Skills (CCS). Visit this link to access information about the CCS. Users of the Skills Framework can also locate the GSC-to-CCS mapping document and advisory there.
(v) Training Programmes
The Training Programmes provide information on skills acquisition that are available for new entrants and in-service personnel to acquire skills and competencies required for various job roles in the Tourism sector.
(a) View the Training Programmes for new entrants
These are programmes that equip new entrants with skills and knowledge for the specific job role in the sector at their respective entry level.
Click on the tracks below to download the Training Programmes for each job role.
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Business Development, Sales, Sponsorships and Marketing [PDF (PDF, 337.76 KB)/ Word (DOCX, 8.29 KB)]
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Attractions Management and Operations [ PDF (PDF, 338.51 KB)/ Word (DOCX, 8.42 KB)]
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Event Management and Operations [ PDF (PDF, 334.71 KB)/ Word (DOCX, 8.02 KB)]
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Venue Management and Operations [ PDF (PDF, 332.64 KB)/ Word (DOCX, 7.74 KB)]
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Travel Management and Operations [ PDF (PDF, 335.45 KB)/ Word (DOCX, 8.1 KB)]
(b) View the Training Programmes for in-service personnel
These are programmes for in service personnel to broaden or deepen specific skills and knowledge for the various job roles in the sector.
Click on the respective job roles in the designated track to download the Training Programmes relevant for each job role.
Business Development, Sales, Sponsorships and Marketing
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Assistant Marketing Executive [PDF (PDF, 363.1 KB)/ Word (DOCX, 13.44 KB)]
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Assistant Sponsorship Executive [PDF (PDF, 353.95 KB)/ Word (DOCX, 11.2 KB)]
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Marketing Executive [PDF (PDF, 374.78 KB)/ Word (DOCX, 16.03 KB)]
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Sponsorship Executive [PDF (PDF, 357.28 KB)/ Word (DOCX, 12.19 KB)]
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Sales Executive/Travel Consultant (Sales) [PDF (PDF, 374.23 KB)/ Word (DOCX, 16.78 KB)]
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Marketing Manager [PDF (PDF, 370.1 KB)/ Word (DOCX, 14.82 KB)]
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Sponsorship Manager [PDF (PDF, 365.64 KB)/ Word (DOCX, 14.28 KB)]
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Business Development Manager [PDF (PDF, 363.34 KB)/ Word (DOCX, 13.42 KB)]
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Sales Manager [PDF (PDF, 373.12 KB)/ Word (DOCX, 15.89 KB)]
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Marketing Director [PDF (PDF, 364.05 KB)/ Word (DOCX, 13.04 KB)]
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Sponsorship Director [PDF (PDF, 361.33 KB)/ Word (DOCX, 12.54 KB)]
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Business Development Director [PDF (PDF, 361.48 KB)/ Word (DOCX, 12.37 KB)]
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Sales Director [PDF (PDF, 368.48 KB)/ Word (DOCX, 14.25 KB)]
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Chief Executive Officer/Managing Director/General Manager [PDF (PDF, 351.71 KB)/ Word (DOCX, 10.05 KB)]
Attractions Management and Operations
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Operations Crew [PDF (PDF, 352.98 KB)/ Word (DOCX, 10.5 KB)]
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Admission and Ticketing Crew [PDF (PDF, 353.21 KB)/ Word (DOCX, 11.29 KB)]
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Membership Crew [PDF (PDF, 352.2 KB)/ Word (DOCX, 10.59 KB)]
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Guest Service Crew [PDF (PDF, 351.2 KB)/ Word (DOCX, 10.42 KB)]
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Assistant Content and Experience Development Executive/Assistant Curator [PDF (PDF, 355.16 KB)/ Word (DOCX, 10.27 KB)]
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Assistant Education and Programmes Executive [PDF (PDF, 353.72 KB)/ Word (DOCX, 10.5 KB)]
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Assistant Keeper/Assistant Aquarist [PDF (PDF, 349.88 KB)/ Word (DOCX, 9.45 KB)]
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Assistant Horticulturist [PDF (PDF, 358.98 KB)/ Word (DOCX, 12.57 KB)]
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Attractions Operations Supervisor/Attractions Operations Executive [PDF (PDF, 353.46 KB)/ Word (DOCX, 10.36 KB)]
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Content and Experience Development Executive/Curator [PDF (PDF, 368.57 KB)/ Word (DOCX, 14.75 KB)]
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Education and Programmes Executive [PDF (PDF, 359.48 KB)/ Word (DOCX, 12.72 KB)]
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Keeper/Aquarist [PDF (PDF, 348.37 KB)/ Word (DOCX, 9.31 KB)]
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Horticulturist [PDF (PDF, 356.69 KB)/ Word (DOCX, 11.68 KB)]
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Attractions Operations Manager [PDF (PDF, 367.3 KB)/ Word (DOCX, 14.76 KB)]
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Head of Content and Experience Development/Senior Curator [PDF (PDF, 368.37 KB)/ Word (DOCX, 14.33 KB)]
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Head of Education and Programmes [PDF (PDF, 366.93 KB)/ Word (DOCX, 14.26 KB)]
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Head Keeper/Head Aquarist [PDF (PDF, 357.8 KB)/ Word (DOCX, 11.58 KB)]
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Head Horticulturist [PDF (PDF, 359.77 KB)/ Word (DOCX, 12.15 KB)]
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Attractions Operations Director [PDF (PDF, 360.45 KB)/ Word (DOCX, 12.65 KB)]
Event Management and Operations
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Assistant Research Executive [PDF (PDF, 345.45 KB)/ Word (DOCX, 11.25 KB)]
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Assistant Event Executive/Assistant Project Executive [PDF (PDF, 365.24 KB)/ Word (DOCX, 14.44 KB)]
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Assistant Event Operations Executive [PDF (PDF, 365.51 KB)/ Word (DOCX, 14.35 KB)]
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Research Executive [PDF (PDF, 345.59 KB)/ Word (DOCX, 11.13 KB)]
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Event Executive/Project Executive [PDF (PDF, 372.01 KB)/ Word (DOCX, 16.63 KB)]
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Event Operations Executive [PDF (PDF, 372.92 KB)/ Word (DOCX, 15.8 KB)]
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Exhibition Producer/Conference Producer/Meeting Planner [PDF (PDF, 359.09 KB)/ Word (DOCX, 13.65 KB)]
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Event Manager/Project Manager [PDF (PDF, 377.34 KB)/ Word (DOCX, 18.06 KB)]
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Event Operations Manager [PDF (PDF, 371.89 KB)/ Word (DOCX, 15.76 KB)]
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Exhibition Director/Conference Director/Meeting Director [PDF (PDF, 350.72 KB)/ Word (DOCX, 11.52 KB)]
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Project Director [PDF (PDF, 363.89 KB)/ Word (DOCX, 13.45 KB)]
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Event Operations Director [PDF (PDF, 361.7 KB)/ Word (DOCX, 12.73 KB)]
Venue Management and Operations
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Assistant Event Services Executive [PDF (PDF, 361.6 KB)/ Word (DOCX, 12.88 KB)]
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Assistant Venue Operations Executive [PDF (PDF, 364.43 KB)/ Word (DOCX, 13.69 KB)]
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Event Services Executive [PDF (PDF, 374 KB)/ Word (DOCX, 16.37 KB)]
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Venue Operations Executive [PDF (PDF, 373.19 KB)/ Word (DOCX, 16.19 KB)]
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Event Services Manager [PDF (PDF, 373.02 KB)/ Word (DOCX, 16.29 KB)]
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Venue Operations Manager [PDF (PDF, 370.89 KB)/ Word (DOCX, 16 KB)]
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Event Services Director [PDF (PDF, 361.57 KB)/ Word (DOCX, 12.35 KB)]
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Venue Operations Director [PDF (PDF, 360.6 KB)/ Word (DOCX, 12.65 KB)]
Travel Management and Operations
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Assistant Customer Support Executive/Assistant Travel Consultant (Customer Support) [PDF (PDF, 356.54 KB)/ Word (DOCX, 11.97 KB)]
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Assistant Coordination and Reservations Executive [PDF (PDF, 356.57 KB)/ Word (DOCX, 11.95 KB)]
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Assistant Product and Experience Development Executive [PDF (PDF, 352.83 KB)/ Word (DOCX, 11.61 KB)]
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Tour Leader [PDF (PDF, 351.42 KB)/ Word (DOCX, 9.77 KB)]
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Tourist Guide [PDF (PDF, 352.09 KB)/ Word (DOCX, 10.1 KB)]
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Travel Account Executive [PDF (PDF, 360.36 KB)/ Word (DOCX, 14.61 KB)]
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Customer Support Executive/Travel Consultant (Customer Support) [PDF (PDF, 358.09 KB)/ Word (DOCX, 12.7 KB)]
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Coordination and Reservations Executive [PDF (PDF, 356.98 KB)/ Word (DOCX, 12.42 KB)]
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Product and Experience Development Executive [PDF (PDF, 362.53 KB)/ Word (DOCX, 14.33 KB)]
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Travel Account Manager [PDF (PDF, 365.91 KB)/ Word (DOCX, 14.98 KB)]
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Travel Operations Manager [PDF (PDF, 367.8 KB)/ Word (DOCX, 15.71 KB)]
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Product and Experience Development Manager [PDF (PDF, 370.11 KB)/ Word (DOCX, 15.23 KB)]
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Travel Account Director [PDF (PDF, 359.72 KB)/ Word (DOCX, 12.98 KB)]
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Travel Operations Director [PDF (PDF, 361.98 KB)/ Word (DOCX, 13.6 KB)]
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Product and Experience Development Director [PDF (PDF, 360.66 KB)/ Word (DOCX, 12.82 KB)]
(c) View the Training Programmes for Critical Core Skills (previously known as Generic Skills and Competencies or GSCs)
These are programmes through which individuals can acquire the Critical Core Skills (CCS), which are transferable and can be applied across sectors. The CCS facilitate employability by supporting individuals in acquiring relevant Technical Skills and Competencies (TSCs) for various job roles in different sectors. Please visit this link to access the list of CCS training programmes offered by the Institutes of Higher Learning.
For more information on Training Programmes, please visit the respective training providers’ websites or http://www.skillsfuture.gov.sg/credit.
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SKILLS FRAMEWORK WORKSHOP
We encourage enterprises that are keen to learn how Skills Framework can enhance their Human Resource practices to sign up for the Skills Framework Workshop.
HOW you will benefit
- Understand the intent and purpose of the Skills Framework
- Comprehend the components of the Skills Framework
- Enhance HR practices in the areas of talent attraction, performance and career management, learning and development through the Skills Framework
- Adopt the Skills Framework to improve people strategy and business outcomes
WHO should attend
- HR practitioners who:
- Develop strategic HR policies and processes
- Develop in-house workplace learning tools and platforms
- Review strategic alignment between corporate vision and human capabilities
- Line managers and leaders who develop and deploy performance support tools
Click HERE to register your interest for the workshop.