Quality training matters — and we get it. No one wants to invest time or money in a course that doesn’t deliver, and choosing the right one shouldn’t feel like a gamble. It should be a confident decision backed by clear standards.
Behind the scenes at SkillsFuture Singapore (SSG), a whole system works quietly to safeguard your learning. Careful checks and multiple quality checkpoints run continuously in the background for SSG-funded courses — so you can focus on what matters.
Here's a closer look at the measures that keep quality assurance in check:
🫖 The TEA: Training providers and training courses aren't picked at random. They are thoroughly and regularly assessed.
🍵 Quality of Training Providers are regularly assessed
Training providers must duly undergo the holistic Training Provider Quality Assessment (TPQA) when asked by SSG. The TPQA ensures that Registered Training Providers (RTPs) adopt a systemic approach to implement strong processes and training methods for industry relevant courses. Through TPQA, SSG aims to uplift the overall quality and enhance training outcomes for learners. TPQA will result in a quality grade, with Grade 1 being the best, and Grade 2 better than Grade 3.
And these grades matter! RTPs that do not undergo the TPQA, fail to submit documents or information as requested by SSG, or are unable to attain the minimum Grade 2 requirement will have their RTP status ⚠️TERMINATED. This means they will no longer be eligible to offer SkillsFuture-supported training courses and must wait 12 months before reapplying for RTP status.
🍵 We keep tabs on course materials and assessments too
Since January 2025, the Course Quality Check (CQC) ensures that SSG reviews the course materials before they are rolled out more widely. The CQC ensures course materials developed are able to achieve learning outcomes, underpinned with sound andragogy.
🫖 Tea time's over but here are some tips on enhancing your course selection and experience:
