What Is it?
The Skills Framework (SFw) is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning, and is an integral component of the Human Resource (HR) Industry Manpower Map.
Jointly developed by SkillsFuture Singapore (SSG), Workforce Singapore (WSG), and the Ministry of Manpower (MOM), supported by the Institute for Human Resource Professionals (IHRP), together with industry associations, training providers, organisations and unions, the Skills Framework for HR provides useful information on:
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Sector information;
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Career pathways;
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Occupations and job roles;
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Existing and emerging skills; and
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Training programmes for skills upgrading and mastery.
Who Is It For?
Individuals who wish to join or progress within the Human Resource sector, to assess their career interest, identify relevant training programmes to upgrade their skills and prepare for the desired job roles.
Employers will be able to recognise these skills and invest in training their employees for career development and skills upgrading.
Training providers can gain insights on sector trends, existing and emerging skills that are in demand, and design programmes to address the industry needs accordingly.
How Does It Work?
The Skills Framework for HR contains information on trends, career pathways, occupations, job roles, skills and competencies and training programmes.
(i) Sector Information
This section provides information on the Skills Framework for HR, including information on trends and workforce profiles in the sector.
Click here (PDF, 8.96 MB) to download the Guide to Occupations and Skills for the Skills Framework for HR.
(ii) Career Pathways
The Career Pathways show the possible options for vertical and lateral progression for advancement and growth. Seven (7) tracks, i) Operations and Technology, (ii) Performance and Rewards, (iii) HR Business Partner, (iv) Talent Attraction, (v) Employee Experience and Relations, (vi) Talent Management and (vii) Learning and Organisation Development have been identified, which encompass 21 job roles.
Click to download the Career Pathways for the Skills Framework for HR. [PDF (PDF, 93.77 KB)/ Word (DOCX, 83.52 KB)]
(iii) Skills Maps
The Skills Maps covers a total of 21 job roles, critical work functions, key tasks and skills and competencies aligned to the seven tracks.
(a) View the Occupations/Job Roles under the Skills Framework for HR
Click on the tracks listed below to download the Skills Map for each track.
Chief Human Resource Officer
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Chief Human Resource Officer [PDF (PDF, 421.21 KB) / Word (DOCX, 35.88 KB)]
Operations and Technology
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Manager, Operations and Technology [PDF (PDF, 105.11 KB) / Word (DOCX, 36.76 KB)]
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Head, Operations and Technology [PDF (PDF, 104.87 KB) / Word (DOCX, 36.98 KB)]
Performance and Rewards
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Associate, Performance and Rewards [PDF (PDF, 74.36 KB)/ Word (DOCX, 28.4 KB)]
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Executive, Performance and Rewards [PDF (PDF, 75.6 KB)/ Word (DOCX, 29.25 KB)]
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Manager, Performance and Rewards [PDF (PDF, 106.79 KB) / Word (DOCX, 37.65 KB)]
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Head, Performance and Rewards [PDF (PDF, 104.07 KB) / Word (DOCX, 36.29 KB)]
HR Business Partner
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HR Business Partner / HR Manager [PDF (PDF, 108.69 KB)/ Word (DOCX, 52.54 KB)]
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Head, HR Business Partner [PDF (PDF, 107.91 KB) / Word (DOCX, 51.57 KB)]
Talent Attraction
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Associate, Talent Attraction and Employee Experience and Relations [PDF (PDF, 75.95 KB)/ Word (DOCX, 29.92 KB)]
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Executive, Talent Attraction and Employee Experience and Relations [PDF (PDF, 76.46 KB)/ Word (DOCX, 33.22 KB)]
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Manager, Talent Attraction [PDF (PDF, 133.27 KB)/ Word (DOCX, 40.08 KB)]
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Head, Talent Attraction [PDF (PDF, 106.04 KB) / Word (DOCX, 38.39 KB)]
Employee Experience and Relations
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Associate, Talent Attraction and Employee Experience and Relations [PDF (PDF, 75.95 KB)/ Word (DOCX, 29.92 KB)]
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Executive, Talent Attraction and Employee Experience and Relations [PDF / Word (DOCX, 33.22 KB)]
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Manager, Employee Experience and Relations [PDF (PDF, 80.78 KB)/ Word (DOCX, 35.24 KB)]
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Head, Employee Experience and Relations [PDF (PDF, 80.24 KB) / Word (DOCX, 34.84 KB)]
Talent Management
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Associate, Talent Management and Learning and Organisation Development [PDF (PDF, 75.3 KB)/ Word (DOCX, 29.47 KB)]
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Executive, Talent Management and Learning and Organisation Development [PDF (PDF, 76.65 KB)/ Word (DOCX, 30.18 KB)]
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Manager, Talent Management [PDF (PDF, 105.91 KB)/ Word (DOCX, 38.22 KB)]
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Head, Talent Management [PDF (PDF, 105.63 KB) / Word (DOCX, 45.64 KB)]
Learning and Organisation Development
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Associate, Talent Management and Learning and Organisation Development [PDF (PDF, 75.3 KB)/ Word (DOCX, 29.47 KB)]
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Executive, Talent Management and Learning and Organisation Development [PDF (PDF, 76.65 KB)/ Word (DOCX, 30.18 KB)]
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Manager, Learning and Organisation Development [PDF (PDF, 100.92 KB) / Word (DOCX, 36.35 KB)]
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Head, Learning and Organisation Development [PDF (PDF, 77.64 KB) / Word (DOCX, 31.19 KB)]
(iv) Skills and Competencies
The Skills and Competencies identified for each of the job roles fall under two broad classifications: (i) Technical Skills and Competencies, and (ii) Critical Core Skills (previously known as Generic Skills and Competencies).
(a) View the Technical Skills and Competencies for the Skills Framework for HR
Technical Skills and Competencies comprise occupation/job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.
Click here (PDF, 205.61 KB)to download the Overview of Technical Skills and Competencies for the Skills Framework for HR.
Click here (ZIP, 4.33 MB)to download all Technical Skills and Competencies for the Skills Framework for HR.
Human Resource Planning
- Business Acumen [PDF (PDF, 76.69 KB)/ Word (DOCX, 45.69 KB)]
- Financial Acumen [PDF (PDF, 77.84 KB)/ Word (DOCX, 47.84 KB)]
- Human Resource Policies and Legislation Framework Management [PDF (PDF, 78.18 KB)/ Word (DOCX, 46.38 KB)]
- Human Resource Practices Implementation [PDF (PDF, 76.62 KB)/ Word (DOCX, 45.16 KB)]
- Human Resource Strategy Formulation [PDF (PDF, 77.5 KB)/ Word (DOCX, 47 KB)]
- Operational Excellence [PDF (PDF, 75.53 KB)/ Word (DOCX, 45.29 KB)]
- Organisational Change Management [PDF (PDF, 82.48 KB)/ Word (DOCX, 49.31 KB)]
- Organisational Culture Development [PDF (PDF, 76.68 KB)/ Word (DOCX, 46.65 KB)]
- Organisational Design [PDF (PDF, 75.95 KB) / Word (DOCX, 44.37 KB)]
- Organisational Diagnosis [PDF (PDF, 76.57 KB)/ Word (DOCX, 46.75 KB)]
- Organisational Strategy Development [PDF (PDF, 75.93 KB)/ Word (DOCX, 45.58 KB)]
- Risk Management [PDF (PDF, 77.07 KB)/ Word (DOCX, 45.36 KB)]
- Strategic Workforce Planning [PDF (PDF, 77.69 KB)/ Word (DOCX, 44.5 KB)]
- Workplace Optimisation [PDF (PDF, 73.84 KB) / Word (DOCX, 43.34 KB)]
Employee Attraction
- Digital Marketing and Communication [PDF (PDF, 76.08 KB)/ Word (DOCX, 43.09 KB)]
- Employer Branding [PDF (PDF, 77.05 KB)/ Word (DOCX, 43.16 KB)]
- Industry Networking [PDF (PDF, 76.72 KB)/ Word (DOCX, 43.01 KB)]
- Job Analysis and Evaluation [PDF (PDF, 82.22 KB)/ Word (DOCX, 43.19 KB)]
- Onboarding [PDF (PDF, 81.39 KB)/ Word (DOCX, 43.27 KB)]
- Recruitment Channel Management [PDF (PDF, 75.89 KB)/ Word (DOCX, 42.81 KB)]
- Selection Management [PDF (PDF, 83.14 KB)/ Word (DOCX, 44.06 KB)]
Workforce Development
- Career Coaching [PDF (PDF, 76.4 KB)/ Word (DOCX, 43.1 KB)]
- Career Framework Design [PDF (PDF, 75.71 KB)/ Word (DOCX, 42.52 KB)]
- Competency Framework Development [PDF (PDF, 76.99 KB)/ Word (DOCX, 43.02 KB)]
- Contingent Workforce Management [PDF (PDF, 73.81 KB)/ Word (DOCX, 42.81 KB)]
- Employee Mobility Management [PDF (PDF, 76.59 KB)/ Word (DOCX, 43.21 KB)]
- Leadership Development [PDF (PDF, 131.47 KB)/ Word (DOCX, 45.48 KB)]
- Learning and Development Programme Management [PDF (PDF, 79.91 KB)/ Word (DOCX, 44.14 KB)]
- Learning and Development Strategy [PDF (PDF, 76.97 KB)/ Word (DOCX, 42.96 KB)]
- Learning Needs Analysis [PDF (PDF, 74.61 KB)/ Word (DOCX, 42.56 KB)]
- Performance Management [PDF (PDF, 78 KB)/ Word (DOCX, 44.07 KB)]
- Succession Planning [PDF (PDF, 77.01 KB)/ Word (DOCX, 43.05 KB)]
- Talent Capability Assessment [PDF (PDF, 75.24 KB)/ Word (DOCX, 42.8 KB)]
- Talent Management [PDF (PDF, 77.34 KB) / Word (DOCX, 43.32 KB)]
Workforce Engagement
- Benefits Management [PDF (PDF, 79.24 KB)/ Word (DOCX, 45.38 KB)]
- Compensation Management [PDF (PDF, 81.28 KB)/ Word (DOCX, 44.79 KB)]
- Conduct and Behaviour Management [PDF (PDF, 76.72 KB)/ Word (DOCX, 46.07 KB)]
- Diversity and Inclusion Management [PDF (PDF, 76.54 KB)/ Word (DOCX, 45.92 KB)]
- Employee Communication Management [PDF (PDF, 75.86 KB) / Word (DOCX, 44.61 KB)]
- Employee Engagement Management [PDF (PDF, 76.87 KB) / Word (DOCX, 46.19 KB)]
- Employee Relationship Management [PDF (PDF, 75.99 KB) / Word (DOCX, 44.77 KB)]
- Executive Remuneration Management [PDF (PDF, 76.68 KB) / Word (DOCX, 44.66 KB)]
- Health and Wellness Programme Management [PDF (PDF, 76.9 KB)/ Word (DOCX, 45.64 KB)]
- Labour Relations Management [PDF (PDF, 76.93 KB)/ Word (DOCX, 44.85 KB)]
- Organisational Event Management [PDF (PDF, 76.12 KB)/ Word (DOCX, 46.44 KB)]
- Total Rewards Philosophy Development [PDF (PDF, 76.85 KB)/ Word (DOCX, 44.6 KB)]
Employee Separation
- Involuntary Exit Management [PDF (PDF, 76.59 KB)/ Word (DOCX, 45.8 KB)]
- Retirement and Re-employment Management [PDF (PDF, 76.39 KB)/ Word (DOCX, 45.77 KB)]
- Voluntary Exit Management [PDF (PDF, 73.41 KB)/ Word (DOCX, 44.71 KB)]
General Human Resource Management
- Data Collection and Preparation [PDF (PDF, 75.84 KB)/ Word (DOCX, 45.16 KB)]
- Data Governance [PDF (PDF, 75.43 KB)/ Word (DOCX, 44.78 KB)]
- Data Management [PDF (PDF, 76.48 KB)/ Word (DOCX, 44.83 KB)]
- Human Resource Advisory [PDF (PDF, 76.75 KB)/ Word (DOCX, 47.41 KB)]
- Human Resource Analytics and Insights [PDF (PDF, 77.93 KB)/ Word (DOCX, 48.5 KB)]
- Human Resource Digitalisation [PDF (PDF, 76.58 KB)/ Word (DOCX, 46.53 KB)]
- Human Resource Service Quality Management [PDF (PDF, 81.46 KB)/ Word (DOCX, 46.06 KB)]
- Human Resource Systems Management [PDF (PDF, 78.64 KB)/ Word (DOCX, 45.59 KB)]
- Project Management [PDF (PDF, 78.58 KB) / Word (DOCX, 47.59 KB)]
- Skills Framework Adoption [PDF (PDF, 75.48 KB)/ Word (DOCX, 46.47 KB)]
- Stakeholder Engagement and Management [PDF (PDF, 78.29 KB)/ Word (DOCX, 47.04 KB)]
- Technology Integration [PDF (PDF, 77.71 KB)/ Word (DOCX, 45.53 KB)]
(b) View the Critical Core Skills (previously known as Generic Skills and Competencies) for the Skills Framework for HR
Each job role in every Skills Framework developed has Generic Skills and Competencies (GSCs) identified. The GSCs are employability/transferable skills and competencies.
An industry review of the GSCs was conducted in 2019, culminating in the creation of the Critical Core Skills (CCS). Visit this link to access information about the CCS. Users of the Skills Framework can also locate the GSC-to-CCS mapping document and advisory there.
(v) Training Programmes
The Training Programmes provide information on skills acquisition that are available for new entrants and in-service personnel to acquire skills and competencies required for various job roles in the HR sector.
(a) View the Training Programmes for new entrants
These are programmes that equip new entrants with skills and knowledge for the specific job role in the sector at their respective entry level.
Click on the tracks below to download the respective training programmes for each job role.
- Performance and Rewards [PDF (PDF, 30.65 KB) / Word (DOCX, 12.76 KB)]
- HR Business Partner [PDF (PDF, 321.46 KB) / Word (DOCX, 17.4 KB)]
- Talent Attraction and Employee Experience and Relations [PDF (PDF, 31.47 KB) / Word (DOCX, 12.83 KB)]
- Talent Management and Learning and Organisation Development [PDF (PDF, 31.65 KB) / Word (DOCX, 17.79 KB)]
(b) View the Training Programmes for in-service employees
For in-service employees who work in the HR sector and who aspire to take on more challenging roles at work, you can identify and enrol in the training programmes listed here to acquire the relevant skills.
These are programmes for in-service personnel to broaden or deepen specific skills and knowledge for the various job roles in the sector.
Chief Human Resource Officer
- Chief Human Resource Officer [PDF (PDF, 347.03 KB) / Word (DOCX, 21.49 KB)]
Operations and Technology
- Manager, Operations and Technology [PDF (PDF, 338.91 KB) / Word (DOCX, 20.72 KB)]
- Head, Operations and Technology [PDF (PDF, 342.1 KB) / Word (DOCX, 20.72 KB)]
Performance and Rewards
- Associate, Performance and Rewards [PDF (PDF, 340.54 KB) / Word (DOCX, 20.69 KB)]
- Executive, Performance and Rewards [PDF (PDF, 343.1 KB) / Word (DOCX, 20.55 KB)]
- Manager, Performance and Rewards [PDF (PDF, 347.31 KB) / Word (DOCX, 21.72 KB)]
- Head, Performance and Rewards [PDF (PDF, 347.31 KB) / Word (DOCX, 21.46 KB)]
HR Business Partner
- HR Business Partner / HR Manager [PDF (PDF, 345.95 KB) / Word (DOCX, 21.9 KB)]
- Head, HR Business Partner [PDF (PDF, 349.81 KB) / Word (DOCX, 22.12 KB)]
Talent Attraction
- Associate, Talent Attraction and Employee Experience and Relations [PDF (PDF, 344.21 KB) / Word (DOCX, 22.63 KB)]
- Executive, Talent Attraction and Employee Experience and Relations [PDF (PDF, 353.29 KB) / Word (DOCX, 22.44 KB)]
- Manager, Talent Attraction [PDF (PDF, 342.48 KB) / Word (DOCX, 20.71 KB)]
- Head, Talent Attraction [PDF (PDF, 349.76 KB) / Word (DOCX, 22.44 KB)]
Employee Experience and Relations
- Associate, Talent Attraction and Employee Experience and Relations [PDF (PDF, 344.21 KB) / Word (DOCX, 22.63 KB)]
- Executive, Talent Attraction and Employee Experience and Relations [PDF (PDF, 353.29 KB) / Word (DOCX, 22.44 KB)]
- Manager, Employee Experience and Relations [PDF (PDF, 346.03 KB) / Word (DOCX, 21.8 KB)]
- Head, Employee Experience and Relations [PDF (PDF, 345.94 KB) / Word (DOCX, 22.16 KB)]
Talent Management
- Associate, Talent Management and Learning and Organisation Development [PDF (PDF, 344.63 KB) / Word (DOCX, 20.9 KB)]
- Executive, Talent Management and Learning and Organisation Development [PDF (PDF, 345.87 KB) / Word (DOCX, 20.83 KB)]
- Manager, Talent Management [PDF (PDF, 345.24 KB) / Word (DOCX, 21.53 KB)]
- Head, Talent Management [PDF (PDF, 352.57 KB) / Word (DOCX, 22.93 KB)]
Learning and Organisation Development
- Associate, Talent Management and Learning and Organisation Development [PDF (PDF, 344.63 KB) / Word (DOCX, 20.9 KB)]
- Executive, Talent Management and Learning and Organisation Development [PDF (PDF, 345.87 KB) / Word (DOCX, 20.83 KB)]
- Manager, Learning and Organisation Development [PDF (PDF, 342.48 KB) / Word (DOCX, 21.31 KB)]
- Head, Learning and Organisation Development [PDF (PDF, 349.76 KB) / Word (DOCX, 21.93 KB)]
(c) View the Training Programmes for Critical Core Skills (previously known as Generic Skills and Competencies or GSCs)
These are programmes through which individuals can acquire the Critical Core Skills (CCS), which are transferable and can be applied across sectors. The CCS facilitate employability by supporting individuals in acquiring relevant Technical Skills and Competencies (TSCs) for various job roles in different sectors. Please visit this link to access the list of CCS training programmes offered by the Institutes of Higher Learning.
For more information on Training Programmes, please visit the respective training providers’ websites or http://www.skillsfuture.gov.sg/credit.
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SKILLS FRAMEWORK WORKSHOP
We encourage enterprises that are keen to learn how Skills Framework can enhance their Human Resource practices to sign up for the Skills Framework Workshop.
HOW you will benefit
- Understand the intent and purpose of the Skills Framework
- Comprehend the components of the Skills Framework
- Enhance HR practices in the areas of talent attraction, performance and career management, learning and development through the Skills Framework
- Adopt the Skills Framework to improve people strategy and business outcomes
WHO should attend
- HR practitioners who:
- Develop strategic HR policies and processes
- Develop in-house workplace learning tools and platforms
- Review strategic alignment between corporate vision and human capabilities
- Line managers and leaders who develop and deploy performance support tools
Click HERE to register your interest for the workshop.